Privacy policy
This Privacy Policy explains how USOR collects, uses, stores and shares your personal information when you visit or make a purchase from usor.co.
Privacy notice: By accessing our website, placing an order or contacting us, you acknowledge that your personal information may be collected and processed as described in this policy.
01 Personal Information We Collect
We collect information that you provide directly to us, together with certain information that is collected automatically when you use our website.
Device Information
When you visit the Site, we may automatically collect information about your device and browsing activity. This may include your browser type, IP address, time zone, cookie information, pages viewed, referring websites, search terms and how you interact with the Site.
Order Information
When you place or attempt to place an order, we may collect information including your name, billing address, shipping address, email address, phone number, order details and payment information required to process your transaction.
Customer Service Information
When you contact us, we may collect the information contained in your enquiry, including your contact details, order number, messages, photographs, videos and any other information you choose to provide.
02 How We Collect Information
We may use the following technologies to collect Device Information:
Cookies: Small data files placed on your device that may include an anonymous unique identifier. You can learn more about cookies at allaboutcookies.org .
Log files: Files that record activity on the Site, including IP addresses, browser type, internet service provider, referring pages and timestamps.
Web beacons, tags and pixels: Electronic technologies used to understand how visitors browse and interact with the Site.
03 How We Use Your Information
We may use your personal information to:
- Process payments and fulfil your orders
- Arrange delivery and provide shipping updates
- Provide invoices, receipts and order confirmations
- Respond to enquiries and provide customer support
- Screen transactions for potential risk, fraud or misuse
- Improve our website, products and customer experience
- Measure the performance of our advertising and marketing campaigns
- Send marketing communications where permitted and in accordance with your preferences
04 Sharing Your Personal Information
We may share personal information with trusted service providers that help us operate our business, process orders and provide services to you.
Shopify
Our online store is hosted by Shopify. You can learn more about how Shopify handles personal information in its Privacy Policy .
Analytics and Advertising Providers
We may use services such as Google Analytics to understand how customers use the Site. Information about Google's privacy practices is available in Google's Privacy Policy .
Legal and Regulatory Requirements
We may disclose information where reasonably necessary to comply with applicable laws, regulations, legal processes or lawful government requests, or to protect our rights, customers and business.
05 Behavioural Advertising
We may use personal information to provide advertising or marketing communications that may be relevant to your interests.
You can learn more about how targeted advertising works through the Network Advertising Initiative .
You may also manage certain advertising preferences through the Digital Advertising Alliance .
06 Your Choices and Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, updating of or deletion of certain personal information held about you.
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us.
You may also manage or disable cookies through your browser settings. Disabling certain cookies may affect the operation or functionality of the Site.
Our Site may not change its data collection practices automatically in response to a browser's “Do Not Track” signal.
07 Data Retention and Security
We retain order and customer information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes and comply with applicable legal, accounting or regulatory requirements.
We take reasonable administrative, technical and organisational measures to help protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
08 International Data Transfers
Some of our service providers may process or store personal information outside your country or region. Where this occurs, information may be subject to the laws of the jurisdiction in which it is processed.
09 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, legal requirements or other operational reasons. The updated version will be published on this page.
10 Contact Us
For questions about this Privacy Policy, requests relating to your personal information or privacy-related complaints, please contact our customer service team.
Email info@usor.co
Website usor.co
This Privacy Policy applies to the collection and handling of personal information through usor.co. Nothing in this policy is intended to limit any privacy or consumer rights available under applicable law.