Local Spare Parts
Lighting is a long-term purchase. For selected USOR products, commonly required replacement components can be supported locally, helping make future maintenance and after-sales service easier.
We're still here after installation.
If a decorative component becomes damaged, lost or requires replacement, you shouldn't have to replace the entire chandelier. Our team can help identify compatible replacement components for supported products.
Local Support Team
Contact our team directly for help identifying the component you need instead of trying to find an unknown part yourself.
Model Matching
Your order details, product model and photographs can be used to help identify compatible replacement components.
Long-Term Peace of Mind
Access to replacement components can help extend the useful life and appearance of your lighting.
Send us three things.
Clear information helps us identify the required part more quickly and reduces the risk of sending an incompatible component.
Order or Model Details
Send your order number, product link, SKU or chandelier model.
A Clear Photo
Photograph the component and, where possible, the connection point.
Quantity Required
Tell us the number of replacement pieces you require.
What spare parts may be available?
Availability varies by model, but supported parts may include selected crystals, decorative hardware, suspension components, mounting accessories and other model-specific components. Contact our team to confirm availability.
Spare Parts Questions
How do I identify the replacement part I need?
Are spare parts available for every product?
Are replacement parts covered by warranty?
Need a replacement part?
Send us your product model, order number and a clear photo of the required component and we'll help identify the correct option.
Contact USOR